Call Centre Solutions
uThetha’s call centre solutions include but are not limited to:
- Inbound enquiries and outbound contacts by phone
- Interactive Voice Response (IVR)
- Real-time monitoring
- CRM application integration
- Call recording
Our solutions can be tailor made to suit your industry-specific ecosystem, so if one of our solutions offers doesn’t match up with your requirements, feel free to speak to us about a custom alternative.