uVoice

uVoice is a flexible & cost effective cloud-based PABX.

Pay as you grow.

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uVoice

uVoice is uThetha’s flagship brand of a high-quality VoIP and hosted PBX service, established in 2006. We offer professional voice over IP services through our dealer network as well as to end-users ranging from schools with three extensions to multinational corporations with hundreds.

The benefits of uVoice include:

uVoice Hosted PBX

The uVoice Hosted PBX (also referred to as Virtual PBX or Cloud PBX) enables customers to procure the services of a PBX without the expensive outlay of traditional PABX hardware.

Our uVoice Hosted PBX runs on a redundant platform in our data centre in Mowbray, Cape Town and we have points of presence throughout South Africa.

The platform we use to provide the uVoice Hosted PBX is based on the award winning ScopServ platform. ScopServ is the most complete, stable and feature rich telephony Server management front end based on VoIP.

Scopserv offers a wide range of Telephony and Call Centre features including VoIP trunks, Call Recording, Real-time Call Centre features, Conference Bridge and integration with 3rd Party Applications.

Business customers can connect to the service using their own devices e.g softphone, Smart Phone or IP phone. Alternatively uVoice provides a range of devices from Yealink, Snom, Polycom, ScopServ on a cash or rental basis.

 

Benefits of a hosted PBX?

  • Low capital outlay
  • Pay as you grow
  • Easy to move offices and keep your number
  • No lengthy contracts
  • Lower call rates
  • Access to the latest technology all the time
  • System redundancy

Why uVoice hosted PBX?

  • Hosted on a redundant platform for stability
  • Lowest cost per extension in the market
  • Support for most industry standard SIP end devices including IP phones and softphones
  • No long contracts – the service is available month to month
  • Flexible service options from Basic users (free) to Advanced users with call centre functionality
  • Support for all traditional PBX features
  • Unified Communications support e.g. presence, instant messaging,
  • A wide range of connectivity types e.g. Diginet, Wireless, Fibre and Microwave
  • Rapid number porting from current Telco provider
  • Competitive call rates
  • Self-administration of moves, adds and changes

The other benefits of uVoice include:

VoIP Least Cost Routing

The uVoice VoIP Least Cost Routing provides inexpensive calls to businesses directly and through our dealer network.

We are able to achieve the savings through bulk purchasing and inter-connect agreements with Telkom, MTN, Vodacom, Cell C and International Partners.

Our clients connect to this service through a range of last mile connectivity options including Diginet, Diginet+, Fibre, Metro Ethernet, Wireless, Microwave and ADSL.

Benefits of the uVoice VoIP Service:

  • Rates are 35% lower than fixed-line calls
  • Per-second billing
  • Free calls branch-to-branch
  • Existing PABX infrastructure integration
  • Number porting (keep your original number)
  • Display your landline number for outgoing calls
  • Local and International inbound numbers available

The other benefits of uVoice include:

Voice Connectivity

  • Layer 2 Fibre to our data centre
  • Business fibre
  • Wireless internet
  • Microwave connectivity
  • LTE connectivity for voice

Our customers enjoy the fact that we take responsibility for voice quality and the management of their connectivity after the fact. If you already have internet connectivity, we’re able to utilise a portion of it for voice connectivity, as we peer with most wireless providers.

The benefits of uVoice include: