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Yeastar PBX Features and instructions:

Forwarding a call:

Whilst handset is down dial *71 then the number you want to forward to and dial #.
To disable call forward dial *071#

Voicemail:

To access your voicemail box dial *2#. The password will be the extension number
from where you are dialling.
Follow the voicemail prompts.
To record voicemail greeting follow above mentioned step and record unavailable message.

DND(do not disturb)

To activate DND dial *74#
To de activate dial *074#
NOTE: If do not disturb is activated calls will go straight to the extensions voicemail.

Transferring a call:

BLIND TRANSFER: Whilst on a call press the transfer button, then dial the extension you
wish to transfer to, then press the transfer button again and put the
handset down.

ATTENDED TRANS: Whilst on a call press the transfer button, then dial the extension you
wish to transfer to, wait for the receiver to answer the call, Announce
who is on the phone, then press the transfer button and put the handset
down.

Call pickup:

When hearing a phone ring that is in your group, pick up your handset and dial *4# to pick
the call.

Dialling out:

Pickup handset and dial the number you wish to dial followed by the # button.

Volume on Yealink phones:

ON HOOK: Whilst the handset is on hook the volume button acts as the volume of the ringer.
OFF HOOK: Whilst the handset is off hook the volume button acts as the volume of the handset.
SPEAKER: Whilst speaker feature is active the volume button acts as the volume for the speaker phone.

Conference Feature:

NOTE: These are examples only each client has their own conference bridge pilot number, Please send a mail to support@uthetha.co.za
if you are unsure what your pilot number is.

SETTING UP A CONFERENCE CALL: Dial client, transfer client to conference pilot number, put down handset.

NOTE: If any internal extensions wants to join the conference

NEC SL2100 or SL1000 Features and Instructions

Transferring a call:

BLIND TRANSFER:
Whilst on a call press the transfer/Flash button, then dial the extension you
wish to transfer to, then press the transfer button again and put the
handset down.

ATTENDED TRANSFER:
Whilst on a call press the transfer/Flash button, then dial the extension you
wish to transfer to, wait for the receiver to answer the call, Announce
who is on the phone, then press the transfer button and put the handset
down.

Call pickup:

When hearing a phone ring that is in your group, pick up your handset and dial *# to pick
the call.

Dialling out:

Pickup handset and dial 0 when you get dial tone dial the number you wish to dial and wait for the call to go through.

Volume on NEC Terminal phones:

ON HOOK: Whilst the handset is on hook the volume(up and down on bottom right circle)button acts as the volume of the ringer.

OFF HOOK: Whilst the handset is off hook the volume(up and down on bottom right circle)button acts as the volume of the handset.

SPEAKER: Whilst speaker feature is active the volume(up and down on bottom right circle)button acts as the volume for the speaker phone.

Forwarding a call:

Dial 848 then 1 and the number you want to forward to(this will only work for internal calls.

To disable call forward dial 848 and the dial 0.

Changing night service message:

From any NEC Terminal phone whilst handset is down dial Speaker 716.

The following menu will come up on the screen:

3 – Erase message
5 – Listen to message
7 – Record message

dial 7 to record message.

Next you will have to insert the message number which is 002 for night.

Start recording after the tone, when you are done press the # key or hang up.

Scopserv PBX Features and Instructions:

Forwarding a call:

Whilst handset is down dial *72 then the number you want to forward to and dial #.
To disable call forward dial *73#

Voicemail:

To access your voicemail box dial *98#. The password will be the extension number
from where you are dialling.
Follow the voicemail prompts.
To record voicemail greeting follow above mentioned step and record unavailable message.

DND(do not disturb)

To activate DND dial *78#
To de activate dial *79#
NOTE: If do not disturb is activated calls will go straight to the extensions voicemail.

Transferring a call:

BLIND TRANSFER: Whilst on a call press the transfer button, then dial the extension you
wish to transfer to, then press the transfer button again and put the
handset down.

ATTENDED TRANS: Whilst on a call press the transfer button, then dial the extension you
wish to transfer to, wait for the receiver to answer the call, Announce
who is on the phone, then press the transfer button and put the handset
down.

Call pickup:

When hearing a phone ring that is in your group, pick up your handset and dial *8# to pick
the call.

Dialling out:

Pickup handset and dial the number you wish to dial followed by the # button.

Volume on Yealink phones:

ON HOOK: Whilst the handset is on hook the volume button acts as the volume of the ringer.
OFF HOOK: Whilst the handset is off hook the volume button acts as the volume of the handset.
SPEAKER: Whilst speaker feature is active the volume button acts as the volume for the speaker phone.

Conference Feature:

NOTE: These are examples only each client has their own conference bridge pilot number, Please send a mail to support@uthetha.co.za
if you are unsure what your pilot number is.
SETTING UP A CONFERENCE CALL: Dial client, transfer client to conference pilot number, put down handset.
NOTE: If any internal extensions wants to join the conference