uThetha Telecoms provides exceptional cloud-based computing technology. Cloud technology enables the delivery of servers, database...
Using a single channel to reach out or interact with customers and clients is an insufficient strategy. Years of research show tha...
What is a Multimedia Contact Centre? The evolution of call centres into contact centres is all about responding to customers in w...
In order to excel, a small business must have a stronger connection with their client base. As a rule, all businesses need to aim...
Foremost, the benefits of using Voice over Internet Protocol (VoIP) is endless. As a result, communication has never been easier t...
Communication is at the core of successful businesses. Without proper documentation of internal and external communications, it’...
When businesses grow beyond a single location or require physical sites in multiple places, it becomes more important than ever to...
We understand that managing a business is a difficult and extremely busy job. With so many factors constantly requiring your atten...
Find out how a PABX system works and the many benefits it has for your business! Cloud services make use of cloud-based computing...
From call centre operators to receptionist phones, find out which handsets are the right choice for your business’s needs. Ch...