Benefits Of A 3CX Phone System For Your Business

Managing your business telecoms on multiple platforms is inefficient in the ever-developing communications industry. Fortunately, this is where 3CX comes in. As an open standards IP PBX platform that offers comprehensive Unified Communications, it is among the best of its kind.

Tried and tested with thousands of global businesses, 3CX is an unbeatable telecoms solution.

Gone are the days of complicated PBX installation processes, maintenance and management. With 3CX, we show you the top benefits for your business telecommunications processes:

3CX Is Cost-Effective

Unlike traditional PBX systems, an IP PBX delivers great reductions in call costs. Unsurprisingly, there are various hosting platforms on the market today that boast a reduction in call costs. However, 3CX itself is low-cost in comparison to other leading contenders.

With 3CX there are no limits on the number of users, you’re free to choose your own SIP trunk and it’s FREE for unlimited extensions. Not to mention, your phone bill is heavily reduced and the annual license price is incredibly competitive. It’s a win-win!

An Open Platform

3CX is an open platform with ample room for customisation. Take control of your phone system with the enhanced ability to run 3CX on an existing server, move to a new server, virtualise on-premises or run in the cloud. Use your current cloud providers such as Google, Azure or Amazon or host with uThetha Telecoms. Self-host and enjoy the freedom to scale your installation to your specific needs.

Compatibility is a key feature of 3CX. Furthermore, the platform has built-in backup and restore functionality which makes it easy to move and scale your telecoms wherever you go.

3CX Is Easy To Manage

Make day to day management simple with easy deployment and installation. Managing updates, security and scalability are easy with 3CX’s user-friendly interface. Moreover, updates are automatic, leaving you to focus on business rather than complicated platform admin.

Above all, save time and money with an IP PABX system that’s designed with an intuitive management console.

3CX Provides Mobility

3CX has a diverse range of features suited to modern & growing businesses today. First and foremost, this includes integrated video conferencing and corporate chat features. In addition, mobility apps are available for iOS, Android, Mac and Windows at no extra cost.

Take your business telecoms with you anywhere you go and answer calls to your office extension from your mobile phone. This superior range of mobility boosts company productivity over time. Additionally, 3CX delivers the one number concept which eliminates the need to give out your personal phone number for business communications.

Finally, the platform allows you to manage business calls from your desktop PC or laptop. This includes the ability to use a headset in order to replace your desk phone.

Advanced Customer Service

Never miss a call with advanced call centre features. With the ‘Live Chat & Talk’ plugin, agents are free to communicate with your website visitors in real-time. Not only this, the latest call centre technology enables you to make sales, offer support and resolve issues all from one place.

Integrated contact centre reporting permits you to assess call queues, waiting times and improve agent performance. Overall, this improves customer satisfaction and customer experience.

Furthermore, 3CX PRO offers comprehensive information to monitor call queues in real-time, ensuring you never miss an inbound call.

For a Unified Communications solution you can trust, choose 3CX and contact uThetha Telecoms today!