Unit A30
Pinelands Business Park
Avonduur Road, Pinelands,7405

T+27 (0)21 531-0914
F+27 (0)21 532-0815

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EPICAcce Multimedia Contact Center

EPICAcce Multimedia Contact Center
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    • Asterisk-based contact center solution
    • PABX Agnostic
    • Inbound/Outbound Multi-Media Blending of calls, faxes, web services , e-mail, chat calls
    • Outbound dialers: predictive, progressive
    • Cradle to grave reporting
    • Real-time call monitoring
    • Skills based Routing
    • CRM integration

EPICAcce Multimedia Contact Center PDF Download (1,68 MB)
 

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